Support

Water Puzzle Go

Welcome to the Water Puzzle Go support page. We're here to help you with any questions or issues you may have with the app.

Contact Us

Email: info@incredereservices.com

Developer: Incredere Services

Response Time: We typically respond within 24-48 hours.

Frequently Asked Questions

How do I play the game?

Tap a tube to select it, then tap another tube to pour the top color into it. You can only pour if the top colors match or the destination tube is empty. The goal is to sort all colors so each tube contains only one color.

How do hints work?

The first hint in each level is free. After that, you can get additional hints by watching a short ad. Each hint shows you the best next move to solve the puzzle.

Can I undo a move?

Yes! Tap the Undo button at the bottom of the screen to reverse your last move. You can undo multiple moves.

How do I restart a level?

Tap the Restart button at the bottom of the screen. This will reset the level to its starting position.

How do I earn coins?

You earn coins by completing levels. The number of coins depends on your star rating: more stars mean more coins!

I'm stuck on a level. What should I do?

Try using the Hint button for guidance. You can also restart the level and try a different approach. Every level has a solution!

How do I remove ads?

Currently, ads help us keep the game free for everyone. We appreciate your understanding and support.

My game progress is lost. Can I recover it?

Game progress is stored locally on your device. If you uninstall the app, your progress may be lost. We recommend keeping the app installed to preserve your progress.

Report a Bug

Found a bug or experiencing an issue? Please email us at info@incredereservices.com with the following details:

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